At arlenedryfruits, we take pride in providing fresh, high-quality dry fruits. If you are not satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.

1. Eligibility for Returns

Because dry fruits are food items, returns are accepted only under the following conditions:

✅ We accept returns or replacements if:

• The product arrived damaged, spoiled, or defective.

• You received the wrong item.

• The product is unopened, unused, and still in its original packaging (return window applies).

❌ We do not accept returns for:

• Opened or partially used products

• Products damaged due to improper handling by the customer

• “Change of mind” purchases

• Products reported after the return window has expired

2. Return Window

You may request a return or replacement within  3–7 day from the date of delivery for food items)

3. How to Request a Return

To initiate a return or refund, please contact at our email address on website Contact page

Please provide:

• Order number

• Photos of the product and packaging (required for damaged or wrong items)

• A brief description of the issue

We will review your request within 24–48 hours.

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